Privacy Policy - Stone Grass Pro | Data Protection & Privacy Rights

1. Introduction

At Stone Grass Pro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our gaming platform and services.

Your Privacy Matters

We believe in transparency and giving you control over your personal data. This policy applies to all users of Stone Grass Pro, whether you're playing games, browsing our website, or using our services.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: Username, email address, password (encrypted)
Profile Data: Display name, avatar, gaming preferences
Communication Data: Messages, reviews, comments, support requests
Payment Information: Billing details (if applicable, processed securely by third parties)

2.2 Information Collected Automatically

Data Type	Purpose	Retention Period
Game Progress & Statistics	Save game state, track achievements	Until account deletion
Device Information	Optimize game performance	30 days
Usage Analytics	Improve user experience	12 months
IP Address & Location	Security, regional content	90 days

2.3 Gaming-Specific Data

Game session duration and frequency
In-game achievements and progress
Gameplay preferences and settings
Performance metrics and crash reports

3. How We Use Your Information

3.1 Primary Uses

Game Services: Provide access to Stone Grass and other games
Account Management: Create and maintain your gaming profile
Progress Saving: Store your game progress and achievements
Personalization: Customize your gaming experience
Communication: Send important updates and support responses

3.2 Analytics and Improvement

Analyze gameplay patterns to improve game design
Monitor platform performance and fix technical issues
Understand user preferences for content recommendations
Generate anonymized statistics for business insights

3.3 Legal and Security

Prevent fraud, cheating, and abuse
Comply with legal obligations and regulations
Protect the rights and safety of our users
Enforce our Terms of Service

4. Data Sharing and Disclosure

4.1 We DO NOT Sell Your Personal Data

Stone Grass Pro does not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Limited Sharing Scenarios

Service Providers: Trusted partners who help operate our platform (hosting, analytics, support)
Legal Requirements: When required by law, court order, or government request
Safety Protection: To protect users' safety or prevent illegal activities
Business Transfers: In case of merger, acquisition, or asset sale (with user notification)

4.3 Third-Party Services

Our platform may integrate with third-party services:

Google Analytics (anonymized data only)
Cloud storage providers for game saves
Payment processors (they handle payment data directly)
Social media platforms (for sharing features)

5. Your Privacy Rights

🔒 Your Data Rights Under GDPR & Other Privacy Laws

You have the following rights regarding your personal data:

5.1 Access and Portability

Right to Access: Request a copy of all personal data we hold about you
Data Portability: Receive your data in a structured, machine-readable format
Account Dashboard: View and manage your data through your account settings

5.2 Control and Correction

Right to Rectification: Correct inaccurate or incomplete personal data
Right to Erasure: Request deletion of your personal data ("right to be forgotten")
Right to Restriction: Limit how we process your data in certain circumstances

5.3 Consent and Objection

Withdraw Consent: Revoke consent for data processing at any time
Object to Processing: Object to data processing based on legitimate interests
Marketing Opt-out: Unsubscribe from promotional communications

How to Exercise Your Rights

Contact us at [email protected] or use the data management tools in your account settings. We will respond within 30 days.

6. Data Security

6.1 Security Measures

Encryption: All data transmitted using SSL/TLS encryption
Secure Storage: Personal data stored on encrypted, secure servers
Access Controls: Strict employee access controls and authentication
Regular Audits: Security assessments and vulnerability testing
Incident Response: Procedures for handling potential data breaches

6.2 Your Security Responsibilities

Keep your account password secure and unique
Log out from shared or public devices
Report suspicious account activity immediately
Keep your contact information up to date

7. Cookies and Tracking

7.1 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Basic website functionality, login sessions	Session/30 days
Performance Cookies	Analytics, error tracking, optimization	12 months
Preference Cookies	Remember your settings and preferences	12 months
Marketing Cookies	Personalized content and advertisements	6 months

7.2 Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Note that disabling essential cookies may affect website functionality.

8. Children's Privacy

8.1 Age Requirements

Stone Grass Pro is designed to be family-friendly, but we require users to be at least 13 years old. For users under 16 in the EU, parental consent is required.

8.2 Parental Controls

Parents can request access to their child's account information
Parents can request deletion of their child's account
We provide tools to limit data collection for younger users
No targeted advertising to users under 16

Parents' Rights

If you believe your child under 13 has provided personal information to us, please contact us immediately at [email protected] for account removal.

9. International Data Transfers

9.1 Global Service

Stone Grass Pro operates globally, and your data may be transferred to and processed in countries other than your own. We ensure adequate protection through:

Standard Contractual Clauses (SCCs) for EU data transfers
Adequacy decisions where available
Appropriate safeguards and security measures
Regular compliance assessments

10. Data Retention

10.1 Retention Periods

Account Data: Until account deletion or 3 years of inactivity
Game Progress: Until account deletion
Analytics Data: 12 months (anonymized after 6 months)
Support Communications: 2 years
Legal/Security Data: As required by law (typically 6-7 years)

10.2 Automatic Deletion

We automatically delete or anonymize data when it's no longer needed for the purposes it was collected, unless we're required to retain it for legal reasons.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will:

Notify you of significant changes via email or platform notification
Post the updated policy on our website with the revision date
Provide a summary of key changes when applicable
Give you the opportunity to review changes before they take effect

12. Contact Us

12.1 Privacy Questions

If you have questions about this Privacy Policy or our data practices, please contact us:

Privacy Email: [email protected]
Data Protection Officer: [email protected]
General Support: [email protected]
Website: https://stonegrass.pro

12.2 Regulatory Authorities

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data appropriately.